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Email Categorization automatically organizes new messages as they arrive. You choose the labels that matter to you and what each label should do; SuperIntern reads each incoming email and applies the best match. It works with connected Gmail and Outlook mailboxes. Each mailbox has its own labels and settings, so you can organize work and personal inboxes differently.

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How it works

  • New email only — Categorization starts with messages received after you turn it on. It does not reorganize older email already in your mailbox.
  • One label per email — SuperIntern applies the single best matching label, keeping your inbox easy to scan.
  • Your priorities decide ties — If an email matches more than one label, the label higher in your priority list wins.
  • You control where it goes — Each label can keep matching email in your inbox, automatically archive it, or be turned off.
Email Categorization is separate from reply drafting. A label describes what an email is and where it belongs; your drafting settings decide whether SuperIntern writes a reply.

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Open Email Categorization

Go to My Day → Emails, then select Categorization settings at the top of the email view. Open Email Categorization from My Day Emails by selecting Categorization settings If you have more than one connected mailbox, choose the Gmail or Outlook mailbox you want to configure. Each mailbox keeps its own labels, priority order, and inbox actions. Turn on Categorize my incoming email to start categorizing new messages. SuperIntern usually processes new email within a minute, although it can occasionally take up to an hour. Email Categorization settings with connected mailboxes, the enabled toggle, and label inbox actions

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Choose your labels

The first time you turn on categorization for a mailbox, select labels from General or Real estate. You can combine labels from both groups. The General set covers common inbox patterns such as messages that need a response, meeting updates, notifications, marketing email, and useful information that does not need action. The Real estate set covers sales, enquiries, referencing, payments, billing, and maintenance.
1

Select the labels you want

Open each group and select the labels that match the way you work. You do not need to use every preset.
2

Review your selection

The Your labels area shows everything that will be added to this mailbox.
3

Save your labels

Save the selection. SuperIntern creates the labels in your connected mailbox immediately, even before any email matches them.
Choose General and Real estate labels, review the selection, and save the labels
Start with a small set of labels whose meanings are clearly different. You can add more later as you learn what is useful in your inbox.

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Decide where matching email goes

Each label has one of three actions: You can change an action directly from the Your labels table. The new setting applies to email categorized afterward; it does not move older messages.
Use Auto-archive first with labels you can safely review later, such as marketing email or automated notifications. Run a few tests before relying on it for important messages.

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Set label priority

SuperIntern applies one label to each email. When a message could match more than one, the label higher in your priority list wins. To change the order:
1

Open reorder mode

Select Reorder in the Your labels section.
2

Move labels into priority order

Drag a label or use its up and down controls. Put the most specific or important labels first.
3

Save the order

Select Save order. New email will use the updated priority.
For example, placing To respond above FYI means a message that could fit both will be labelled To respond. Put labels in priority order using drag handles or the move up and down controls

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Add or edit a label

Select Add label to create your own. Every label needs:
  • A short, distinct name
  • A description of the email that belongs there
  • A colour
  • An inbox action: Keep in inbox, Auto-archive, or Off
Write the description as a clear rule. For example: Questions from customers who need a reply from me. SuperIntern uses this description when deciding whether a new message matches. Create a label with a name, description, colour, preview, and inbox action To change an existing label, select its edit icon. Gmail labels support name and colour changes. Outlook category names and colours are fixed after creation in SuperIntern; you can still update the description and inbox action. To use a different Outlook name or colour, remove the category and create a new one. When you remove a label, review the confirmation message carefully. It explains how the removal affects the copy in your connected mailbox.

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Test your settings

Select Test these settings in the top-right corner of the Email Categorization page. The test uses a sample incoming email and does not send anything or change your inbox.
1

Choose a mailbox

If both Gmail and Outlook are connected, select the mailbox whose labels you want to test. The labels included in the test appear above the email form.
2

Write a sample incoming email

Enter the sender, subject, and message body. Make it similar to a real email you expect to receive.
3

Run the test

Select Run test. The result shows the single label SuperIntern would apply and whether the email would stay in your inbox or be archived.
4

Refine and try again

Select Edit the email and test again, or update your label descriptions and priority. Previous categorization tests remain available under Past tests.
Test an example email and review the applied label, inbox action, and past categorization tests
A categorization test evaluates labels only. It does not test whether SuperIntern would draft or send a reply.

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What to expect in your mailbox

Once categorization is enabled, SuperIntern creates the selected labels or categories in your mailbox and applies the best match to each new email. Gmail displays them as labels; Outlook displays them as categories. Colours can look slightly different because Gmail and Outlook use different colour systems. SuperIntern does not recategorize existing messages when you enable the feature, change a description, reorder labels, or change an inbox action. If you delete a managed label directly in Gmail or Outlook, SuperIntern shows A label stopped working on the settings page. Choose Put it back to recreate it in the mailbox, or Remove to delete it from your SuperIntern setup. If Outlook asks you to reconnect, the mailbox connection is missing permission to create categories. Select Reconnect Outlook, complete the connection in the new tab, then return to Email Categorization and try again.