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SuperIntern comes in two forms. They do different jobs, and you set them up in different ways.

Personal Assistant

Your personal assistant works for you. It helps with your email, calendar, meetings, reminders and tasks, and works with your team’s CRM. You talk to it in the web app or on the chat apps you already use. You set it up yourself, with no need to talk to the team. Connect your chat apps and accounts from Integrations in the web app: New to SuperIntern? Start with the Quickstart, then try Your Personal Assistant on WhatsApp.
Connecting WhatsApp, Telegram or Discord here gives you your own chat with your assistant, and lets you add it to your team’s group or server. It does not answer your business’s customers on those channels. That is what a business agent does.

Business Agent

A business agent answers your customers for you. It replies from your business’s knowledge, follows the rules you give it, and hands a conversation to your team when a person is needed. Your team picks it up from the SuperIntern dashboard. It answers your customers on:
  • Email, at your support address
  • Your website, in a chat window on your site
  • WhatsApp, on your business’s number
  • Telegram and Discord, in your community groups and servers
A business agent is set up with the SuperIntern team, around your channels, knowledge and systems. Book a demo to get started.

Which One Do I Need?

  • “I want reminders on WhatsApp”, “Connect my inbox”, “Where do I set up my Telegram DM?” These are about your personal assistant. Set it up yourself from Integrations.
  • “I want AI to answer our customers”, “Can it reply to our support emails?”, “Can it answer on our business WhatsApp number?” These are about a business agent. Book a demo and the team will set it up with you.