> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superintern.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Personal Assistant or Business Agent?

> SuperIntern comes in two forms: a personal assistant you set up yourself, and a business agent that answers your customers, set up with the SuperIntern team.

SuperIntern comes in two forms. They do different jobs, and you set them up in different ways.

| | Personal assistant | Business agent |
| - | - | - |
| Works for | You | Your business's customers |
| What it does | Your email, calendar, meetings, reminders and tasks, and your team's CRM | Answers your customers by email, on your website chat and on WhatsApp, as well as on Telegram and Discord, and brings in your team when a person is needed |
| How it's set up | By you, in the web app | With the SuperIntern team |

***

## Personal Assistant

Your personal assistant works for you. It helps with your email, calendar, meetings, reminders and tasks, and works with your team's CRM. You talk to it in the web app or on the chat apps you already use.

You set it up yourself, with no need to talk to the team. Connect your chat apps and accounts from **Integrations** in the web app:

| To connect | Go to |
| - | - |
| WhatsApp | [Integrations → WhatsApp](https://app.superintern.ai/dashboard/integrations?tab=whatsapp) |
| Telegram | [Integrations → Telegram](https://app.superintern.ai/dashboard/integrations?tab=telegram) |
| WeChat | [Integrations → WeChat](https://app.superintern.ai/dashboard/integrations?tab=wechat) |
| Discord | [Integrations → Discord](https://app.superintern.ai/dashboard/integrations?tab=discord) |
| Gmail, Outlook and your calendar | [Integrations](https://app.superintern.ai/dashboard/integrations?tab=integrations) |

New to SuperIntern? Start with the [Quickstart](https://docs.superintern.ai/start-here/onboarding.md), then try [Your Personal Assistant on WhatsApp](https://docs.superintern.ai/start-here/personal-assistant.md).

> [!NOTE]
>
> Connecting WhatsApp, Telegram or Discord here gives you your own chat with your assistant, and lets you add it to your team's group or server. It does not answer your business's customers on those channels. That is what a business agent does.

***

## Business Agent

A business agent answers your customers for you. It replies from your business's knowledge, follows the rules you give it, and hands a conversation to your team when a person is needed. Your team picks it up from the SuperIntern dashboard.

It answers your customers on:

* **Email**, at your support address
* **Your website**, in a chat window on your site
* **WhatsApp**, on your business's number
* **Telegram and Discord**, in your community groups and servers

A business agent is set up with the SuperIntern team, around your channels, knowledge and systems. [Book a demo](https://calendly.com/ammoai/superintern) to get started.

***

## Which One Do I Need?

* *"I want reminders on WhatsApp"*, *"Connect my inbox"*, *"Where do I set up my Telegram DM?"* These are about your **personal assistant**. Set it up yourself from [Integrations](https://app.superintern.ai/dashboard/integrations).
* *"I want AI to answer our customers"*, *"Can it reply to our support emails?"*, *"Can it answer on our business WhatsApp number?"* These are about a **business agent**. [Book a demo](https://calendly.com/ammoai/superintern) and the team will set it up with you.


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